Credit Sesame Review
Note: We receive a commission for purchases made through the links on this site. Our sponsors, however, do not influence our editorial content in any way.
- The Good
- Low Price
- Additional Protection Available
- Free Option
- Helpful App
- The Bad
- Lack of Customer Support
- Some Recommendations May Not Pay Off
Credit Sesame is right for many consumers who want an affordable option to provide a plan in case of identity theft and a proactive credit monitoring service. It also offers a helpful app that many consumers appreciate and that yielded a national award.
- Price
- Free Credit Monitoring
- $9.95 Advanced Package
- $15.95 Pro Credit Plan
- $19.95 Platinum Package
The Credit Sesame cost depends on the plan selected. Credit Sesame offers a free program for simple credit monitoring. It also offers an advanced package for $9.95 a month, a pro credit plan for $15.95 a month, and a platinum package for $19.95 a month.
- Plans
- Free program for credit monitoring
- Advanced Package
- Pro Credit Plan
- Platinum Package
Credit Sesame offers a free plan, Advanced Credit, Pro Credit, and Platinum Protection plan. Services vary by plan selected, but all include a credit score update and credit monitoring alerts. Credit Sesame’s identity fraud reimbursement coverage provides reimbursement to members for expenses and legal costs incurred by the member as a result of fraud (with certain conditions).
- Features
- Credit Monitoring Alerts
- Monthly Credit Score Update
- Daily Credit Sesame Score
- Mobile App
- $50,000 Identity Theft Insurance ($1 Million for Platinum Members)
- 24/7 Access to Restoration Specialists
The features consumers have access to depend on the type of Credit Sesame plan they select. The free plan provides a monthly credit score update and credit monitoring alerts from one credit bureau. The Advanced Credit plan offers a Credit Sesame score every single day. This helps consumers track the cause and effect of their financial decisions. They can also download monthly credit reports to analyze details related to their credit from all three credit bureaus. The Pro Credit option provides credit monitoring alerts from all three credit bureaus and live assistance to resolve credit discrepancies. The Platinum Protection plan offers all of the benefits of cheaper alternatives as well as public records monitoring, Social Security Number monitoring, and black market website monitoring. All Credit Sesame plans – including the free plan – provide $50,000 of identity theft insurance and 24/7 access to restoration specialists to provide assistance with restoration of the consumer’s identity. Platinum Protection members have $1 million of identity theft insurance coverage.
- Customer Service
- Email support
- 24/7 Live Experts for Upper Tier Packages
Credit Sesame does not have a phone number that it posts on its contact page. Instead, it offers a Help Center with common questions and answers. It offers an option to email customer service representatives, who return prompt and professional responses. With the Pro Credit and Platinum Protection plans, 24/7 live experts are available to fix credit report inaccuracies. 24/7 live experts are also available to provide stolen/lost wallet protection for Platinum Protection plan members.
Credit Sesame: User Reviews
Credit Sesame: Comments
With both free and premium options, Credit Sesame offers a host of services to individuals interested in protecting their credit. Below, are some of the most important aspects of Credit Sesame. Read on to learn more about this valuable service.
How Does Credit Sesame Work?
Credit Sesame offers a TransUnion credit score once a month to all users, which is the Experian National Equivalency Score, not the FICO score. It is not the score that most lenders use to determine consumers’ actual credit score, but it is usually close to this score and is comparable to it. Credit monitoring allows people to see how their score changes over time so that they can try to rebuild and track their credit score. Additionally, if suspicious activity occurs under a member’s name, an alert is sent to the consumer. The site also offers suggestions on how to possibly improve credit or whether there are products available that can offer better rates.
Identity theft protection provides coverage in the event that a member is the victim of identity theft during their membership period. Identity fraud reimbursement coverage provides reimbursement to members for expenses and legal costs incurred by the member as a result of any of the following:
· Fraud or embezzlement – Coverage is available to members who have losses arising out of fraud or embezzlement.
· Theft loss – Coverage applies if a member has losses resulting directly from the loss of a checkbook, savings record, ATM access or their information from whom the member purchased goods or services.
· Forgery – Coverage applies if the member incurred losses because of the forgery of checks, drafts, promissory notes or similar documents.
· Data breach – Consumers whose information was misused due to a data breach from a financial institution, credit reporting agency credit grantor or securities firm are also covered.
· Stolen identity – Another event that can result in coverage is identity theft that is due to internet use.
· Unauthorized electronic fund transfer – If a consumer has funds stolen because of an unauthorized electronic fund transfer, coverage may apply.
If any of these events occur during a period of active membership, identity theft protection coverage may pay for the following:
· Costs to refile loans, grants or other applications
· Notarization costs
· Travel costs
· Postage
· Costs to freeze credit, thaw credit and transcript costs
· Court filing fees, expert witness fees and an appeal bond
· Lost base wages that would have been earned if the consumer did not have to try to cure his or her correct
· Compensation for loss of vacation days, paid time off, holidays and personal days
· Child or elder care costs that otherwise would not have been occurred
· Legal costs for an attorney pre-approved by Credit Sesame or costs up to $125 per hour
If a consumer’s identity it stolen, he or she also has access to professionals from Credit Sesame to help repair their credit.
Common Credit Sesame Reviews
Most identity theft protection reviews that center upon Credit Sesame are positive in nature. Most consumers say that the service provides exactly what it says. While the scores are not FICO scores, most consumers found that they were close to their actual credit scores and that the service provided clarity. One Credit Sesame review said that getting alerts was helpful because it allows consumers to catch problems early on before waiting to get a full credit report later.
Some complaints regarding the service seem to be based more on users’ misunderstanding of what the company does and how the service works. Others were based on a lack of customer support and receiving too many credit card offers. Some reviews cited issues with taking recommendations that did not pay off.
What Makes Credit Sesame Stand Out?
Credit Sesame is one of the most affordable options for credit monitoring and identity theft protection. While its free options are helpful to all consumers, the identity theft protection is comprehensive and worth the peace of mind, especially at its notably lower price point.
Is Credit Sesame for Me?
Credit Sesame is right for many consumers who want an affordable option to provide a plan in case of identity theft and a proactive credit monitoring service. It also offers a helpful app that many consumers appreciate and that yielded a national award.
No comments yet.