- The Good
- Widely available (more than 1,100 cities throughout the U.S.)
- Free to use
- The Bad
- Some restaurants using GrubHub charge a delivery fee and may have a minimum order
- App availability can be limited in some areas
GrubHub is a food-delivery app that’s available for both iOS and Android users. Easy to use and attractive to interact with, GrubHub allows users to simply enter their current location and access an immediate display of all the area’s restaurants. You can sign up and order food here.
GrubHub is a favorite among users. It’s simple to use, offers estimated delivery time and allows users to select from restaurants on a variety of criteria.
Searches can be narrowed according to cuisine type or menu item, which makes it easy to find something to order. The app also allows users to store delivery data (an office or home address, for example), which makes future deliveries easier.
- The Good
- Beautiful user interface
- Simple food-tracking functionality, similar to the Uber ride-sharing app
- The Bad
- UberEats charges a delivery fee
- No built-in tip percentage
UberEats is a food-delivery app from the company that revolutionized ride-sharing. Available in all major cities throughout the U.S., UberEats offers many of the same features as its sister app, Uber. Users can access estimated delivery times, payment with PayPal, Android Pay, Apple Pay and more.
UberEats is a good service for people who order food regularly. While the delivery fee can turn some people off, the app stresses efficiency (you’ll be required to go outside to meet your driver, for example), it’s fast, accurate and easy to use.
- Makes customizing orders simple
- Smart "express reorder" features store your favorites
- "Preorder" a meal two hours to four days in advance
- Apple Pay, PayPal or credit card payment options
- Push notifications for real-time order updates
One of the things users love about GrubHub is that it offers user-friendly features such as accurate ratings and reviews, fast check-out and no hidden fees, and access to full menus.
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch, as well as Android systems 4.0.3 and up. App size is 163 MB. GrubHub offers Apple Watch compatibility and currently has more than five million installs.
- Estimated delivery time feature
- Embedded discount codes and more
- Average order time of 35 minutes
- Cashless payment
- Ratings and reviews
- Simple total breakdown, so you can see total, delivery fee and more
UberEats is modeled on the Uber app, so it shares many of the same features.
UberEats is available on both iOS and Android systems. It requires iOS 8.0 or later and is compatible with iPhone, iPad and iPod touch. On Android, it requires Android 4.2 and up. The current version is 1.102.1 and the app has more than 5 million installs.
- Free to download
GrubHub itself is free. While some individual restaurants may charge delivery fees, the newest version of the app breaks down each order into subtotal, sales tax, delivery fee, tip and total, which makes it easy to figure out exactly how much you’re being charged. When it comes to payment, the app accepts credit cards, PayPal, Android Pay and Apple Pay. This makes it less expensive to use and more convenient than some other delivery apps.
- Free to download
With every order you place on UberEats, you’ll pay a $5.99 delivery fee. The app offers in-app promotions ($10 off your first order, for example), and accepts payments via Android Pay, Apple Pay, credit cards, PayPal and more. While this app isn’t free like other food-delivery apps, it is available globally and offers more language options.
- Available Markets
- GrubHub is widely available
The app is currently available in more than 1,100 cities throughout the U.S., including Chicago, New York, Boston, Los Angeles, and Houston. It is rapidly expanding its availability and is on-par with similar food-delivery apps.
- Available Markets
- UberEats is available globally
Right now, users can access UberEats throughout the U.S., as well as in Amsterdam, Auckland, Bangkok, Bogota, Brussels, Capetown, Dubai, Johannesburg, Hong Kong, Sao Paulo, Singapore, Stockholm, Taipei, Tokyo, Madrid, Milan, Moscow, Vienna and Warsaw. The app is also available in Australia, Canada, England, France and Mexico.
- Food Options
- Fast food chains
- Wide variety of restaurants
GrubHub provides a wide assortment of delicious dishes from hundreds of restaurants around the country, from fast food places to sit-down restaurants. The app interface offers full dish descriptions, photos, prices and more, all of which make your order process simple and straightforward. As the most-loved delivery app in the U.S., GrubHub offers a wider selection and more available dishes than other such apps.
- Food Options
- Long list of restaurants
- Fast food chains
UberEats advertises that users on the app can get “anything” from Uber’s long roster of participating restaurants, fast-food establishments and more. The app makes finding food options easy by offering beautiful, scroll-through menus, descriptions, prices and more. Food arrives promptly and doesn’t have a chance to get cold or warm.
- GrubHub gets an "A" for quality
As one of the highest-quality delivery apps on the market, currently rated 4+ stars, GrubHub stands out for its quality and simplicity. Users love the sharp photos, streamlined functionality and bug-free operation.
- UberEats gets a "C" on the quality scale
While UberEats seems like it should be seamless, it’s plagued by many of the same issues as the original Uber app. Users complain of no customer service, incorrect orders, duplicate charges and no replacements. What’s more, the app requires you to go out to the car to meet your delivery driver and pick up your food, which many people see as dangerous.
What’s more, people who want to tip their drivers will find that there is no way to do so within the app.
GrubHub: User Reviews
UberEats: User Reviews
Since its release in 2004, GrubHub has revolutionized the way people order food from their mobile phones. One of the original food-delivery apps and easily the most user-friendly, GrubHub makes it easy to order great meals from that new place down the street, or from your favorite local standby. By partnering with restaurants throughout the U.S., GrubHub offers full menus, images of dishes and accurate reviews.
How Does GrubHub Work?
Say you want to grab some tacos from your favorite taqueria a few blocks over. Just open the GrubHub app, type “Tacos” into the search bar (or use the “express reorder” feature, if you’ve ordered from them before), select the meal you want, input your payment method and wait for the food to show up at your door. It’s that simple!
After your order is placed, GrubHub offers all sorts of convenient, user-facing features, including real-time order updates via push notifications, options to rate and review your favorite places, and GrubHub eGift cards.
Why do People Love it?
While GrubHub is attractive on many levels, its biggest draw is its simplicity. Users say the app “flows very smoothly” and that it’s “simple to use.”
Designed to remember your preferences, save your payment information, and store your home or work addresses, GrubHub is dedicated to making the food-delivery process as streamlined as possible, and it succeeds in spades.
The app currently boasts about 8.75 million active diners and 267,500 daily grub orders. It also offers access to more than 50,000 restaurants throughout the U.S., located in more than 1,000 cities.
While UberEats has its fair share of dissatisfied users, the app itself is beautiful. Open the app to order food and you’ll be greeted by a beautiful, scrolling menu (including photos) of available dishes from your favorite restaurants, and a simple search bar that allows you to narrow your query according to restaurant or cuisine. Users love that these photos aren’t stock photos and that they actually represent a restaurant’s offerings.
Once you order food, you’ll be able to track its route to you. While UberEats doesn’t tell users which route the driver will take to reach them, it’s possible to follow the driver as they make their way along the delivery route, and access updated delivery time estimates throughout.
How Does UberEats Work?
UberEats is pretty similar to other food-delivery apps in that it allows users to open the app; search according to dish, food type or location; access full menus; and place orders (and add-ons). Once the food order has been placed, UberEats offers an Uber-like tracking method, simple interfaces, driver information and reviews.
Once the food arrives, UberEats sends the user a push notification and the user is required to go outside to receive the food from the driver. At that point, users can leave reviews for their drivers, save order information and pre-place additional orders for later delivery.
Why do People Like it?
UberEats is beautiful, sleek, easy to use and available in most major cities (and languages) throughout the world. In this sense, it’s much more accessible than other apps like GrubHub, which is only available in U.S. cities and in English.
That said, however, UberEats is plagued by customer-service issues, and it’s difficult to resolve order problems should something go wrong. It is, however, much less expensive than many local, third-party delivery services, and is generally fast and accurate.