DoorDash Review

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DoorDash is one of the most recognizable names in food delivery, and it stands out in every possible way. Streamlined, easy to use, attractive and dedicated to customer service and quality, DoorDash is a popular choice for to-your-door food delivery.

How Does DoorDash Work?

Once you download DoorDash, either through the App Store or Google Play, you’ll be asked to set your location. While you can save other locations down the road (home or office, for example), this should be the location you use most commonly. Once you’ve set your location, the app will auto-populate it as your delivery location for your next order.

Based upon your set location, the app will also display a list of available restaurants within a certain radius of you. Each listing will display a rating, estimated delivery time and delivery fee, so you can make a quick selection. If you’d prefer, you can also sort the restaurant displays according to delivery time, top-rated status and fastest delivery.

See a restaurant you like? Click the listing for a full menu. Once you’ve found an item on that menu, click for a full ingredients list and a selection of “add-ons” available with your order. You’ll also see a space to request special care with your order, such as leaving the dressing on the side of your salad.

Once you’ve selected the item you want, it will be added to a cart, where you can review it before you check out fully. The price you’ll see in the cart includes the meal prices, delivery fee, tax and service fee. If you see a service fee, be aware that it’s because the restaurant you’re ordering from isn’t paying DoorDash a commission for the delivery, and that not all orders will include service fees.

Place the order and you’ll see an estimated delivery time, and an option to track your delivery person (known as a “Dasher”) through the app.

Why People Love DoorDash

DoorDash is the ultimate in convenience. Dashers bring the food to your door and the menu options feel limitless. The app also offers convenient menu item breakdowns (ideal for people with food allergies or special preferences) and a convenient re-order feature.

The only downside is that it’s more expensive than other apps, including delivery fees and service fees, which can add as much as $10 to your food price. That doesn’t stop people from using it, though, and the app has quickly become one of the most popular in the food-delivery industry.

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