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- The Good
- Available in more than 600 cities throughout the U.S.
- Free to use
- The Bad
- Problems with missing or canceled orders have been reported
- App can be buggy
Seamless is an aptly-named delivery service that makes it easy getting delicious food delivered right to your door. This user-friendly, streamlined app offers in-app discounts, access to thousands of full menus from various restaurants, and simple, straightforward ordering features for users.
- Easy search options
- Preorder feature
- Re-order feature "Express Reorder"
- Push notifications for real-time order updates
- Cashless payment methods
Seamless offers an assortment of built-in features, from in-app discounts to text alerts, all of which are geared to make the ordering process as simple as possible for users.
Seamless is available on iOS and Android systems and takes up 134 MB of space. On iOS, the app requires iOS 8.0 or later and is compatible with multiple devices, including iPhone, iPad and iPod touch. On Android, the app requires version 4.0.3 and up and includes permissions that involve location, phone and camera.
- Available Markets
- Major U.S. cities
While Seamless launched in New York, it’s now available in hundreds of U.S. cities, including Miami, Philadelphia, San Francisco, Seattle and Washington, D.C. The app offers in-app promotions and discounts for users.
- Food Options
- Seamless offers dozens of options for foodies everywhere
Seamless delivers from restaurants around the country and provides full menus, photos, descriptions, prices and reviews to make your ordering process simple. While it is more limited than an app like UberEats, it also has far better reviews.
- Seamless gets an A for quality
Seamless has a 4+ star rating online and boasts hundreds of happy users.
While the app can be buggy, it’s not hard to use, and Seamless is good about resolving bugs when and where they crop up. This creates a positive app experience that many users adore.
Seamless: User Reviews
Owned by GrubHub, Seamless is a focused app that offers many of the same benefits. Designed to provide streamlined functionality and a simplified ordering process, Seamless is like other food-delivery apps in that it allows you to browse menus according to price, location, cuisine type and restaurant name. It also offers in-app promotions and discounts and to-your-door delivery.
It also makes re-order, pre-order and saving payment methods, addresses and more straightforward, so ordering takes less time, and you can always opt for that fail-proof sub or delicious sushi platter you’re craving. The app offers a selection of payment methods, so you can choose the one that’s right for you, be it a credit card, cash or Apple Pay.
How Does Seamless Work?
When you need some food delivered to you, start by opening the Seamless app. You’ll be greeted by a search bar that lets you browse menus according to a variety of criteria. Once you’ve selected a dish from a local menu (by checking out the photos, prices and descriptions the app offers), you can order it with one click. Input your payment and address information (both of which can be saved for future orders), and the food will be on its way to you.
Unlike UberEats, Seamless doesn’t offer real-time driver tracking, delivery person information or contact details, although it will update you about the status of your order via push notifications if you opt in. While some users prefer being able to pull up their driver’s location on a map, push notifications are more than sufficient to keep you informed about your order and ensure you’re there to receive it when it arrives.
Why do People Like it?
If you order food frequently, Seamless lets you save your order history and gives you Express Reorder features, preorder features (which allow you to plan a food order two days to four hours in advance, so you can always trust that your order will be on its way when you need it) and cashless payment methods, although this app also allows you to pay in cash, which many of its competitors don’t.
A simple and streamlined way to order food at your home or office or on-the-go, Seamless is slightly less limited in its offerings than similar apps (e.g., no grocery delivery, fast food or spirits), but continues to be simple to use. The app is free of many of the bugs and customer-service issues that turn other users off of food delivery and has a stunning amount of satisfied customers.