T-Mobile Review

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T-Mobile, one of the top wireless service providers, distinguishes itself by doing things differently. When the competition got rid of unlimited data, T-Mobile brought it back. When the competition had a ton of added fees, T-Mobile switched to simplified billing. For this provider, it is all about doing things differently.

How Does T-Mobile Work?

Switching to T-Mobile is easy and inexpensive. When you switch, T-Mobile will pay up to $650 in early termination and device fees to pay off your existing contract. All you need to do is buy a new phone through T-Mobile, sign up for an eligible plan and wait to get your final bill after cancelling your existing service. When you get the bill, submit it to T-Mobile, and you will get a prepaid card loaded with the amount up to $650 for ETF and device fees.

If you want to keep your old device you can, but T-Mobile will only credit you for any charges related to your device when you mail in the old one.

You can sign up for T-Mobile service online in just a few minutes or at any participating retail location. The process is quick and easy, and all you need is your billing information.

What Makes T-Mobile Stand Out?

Other carriers say they are different from the competition, but their bills can look awfully similar. Not with T-Mobile. This carrier offers a ton of features and services, all at a single low, all-inclusive price. There’s no “standing on my lawn fee” when you sign up for T-Mobile.

In addition to the straightforward pricing, there’s also straightforward service. You can take most of your domestic services with you when you travel, all at no extra charge. That’s a heck of a good deal if you spend a lot of time out of the country. With coverage that extends to more than 140 countries and faster data options available in more than 70 destinations, you can travel the world with your T-Mobile phone.

All this, and you still get access to the newest and most popular phones. Where other prepaid providers only have a few phone options, T-Mobile offers most of the top phones, including iPhones and Galaxy phones, pretty much as soon as they hit shelves.

Common Reviews of T-Mobile

T-Mobile struggled for years with negative reviews from tech companies and users, all complaining about a slow and clunky network. Recent changes in their infrastructure have changed the game, and T-Mobile is now one of the fastest data providers. Their limited coverage in rural areas is still a negative for those who can’t get coverage or who have spotty coverage in their area, but their map expands every day.

Customer service is another area where, like all wireless providers, T-Mobile struggles. Thankfully, with their new and streamlined billing options, they have fewer complaints than many of their top competitors.

Ultimately, many of the negative reviews on T-Mobile are from people who can’t get their service, not from existing customers.

Can I Get Deals on T-Mobile’s Site?

On the T-Mobile website you might find deals on both phones and plans. You’ll see discounts on services that include autopay discounts, early termination fee offers and more. You can also sign up for multiple accounts and enjoy much lower prices on up to 12 lines of service.

Another thing to watch for is BOGO deals. The T-Mobile website is full of BOGO deals that include everything from substantial cashback when buying two of the same phones to deals that package two different phones. Plus, you can put down a small deposit and break up the cost of your phone into monthly installments. There’s no need to come up with more than $500 all at once when you can make payments with no interest.

For the best price on T-Mobile phones and plans, you should shop through their website. T-Mobile is not available at all retail locations, so you may not see all of their deals if you shop in a store.

About the Author

Jeff Hindenach

Jeff Hindenach is the co-founder of Versus Reviews. He graduated from Bowling Green State University with a Bachelor's Degree in Journalism. He has a long history of journalism, with a background writing for newspapers such as the San Jose Mercury News and San Francisco Examiner, as well as writing for The Huffington Post, New York Times, Business Insider, CNBC, Newsday and The Street. He believes in giving readers the tools they need to get out of debt.