- The Good
- Video visits
- Access to medical doctors
- Text chats
- HIPAA-compliant technology
- Lab test results
- The Bad
- More expensive than many medical apps
- Requires monthly subscription
HealthTap uses HIPAA-compliant technology to give you access to certified medical doctors via text or video. The doctors can also write prescriptions and explain lab results for you. Unfortunately, some people find that the video visits cost too much for them to afford.
- Free to download
HealthTap will answer basic healthcare questions for free, which makes it a great resource for people who don’t need to meet with doctors. On the other hand, you have to sign up for a $99 monthly subscription if you want to access your doctor via video. This can make the app expensive for infrequent users. Some insurance policies will pay a portion of the cost, so contact your insurance provider for more information.
- Free for basic services
- $99 per month for doctor video visits
- Video visits
- Text-based communication
- iOS and Android
HealthTap makes versions of its app for iOS and Android devices. You can consult a doctor via video or text. The HIPAA-compliant technology keeps your private information secure.
- Conditions for Treatment
- Pink eye
- Stomach flu
The doctors working for HealthTap can offer advice on a wide range of common ailments like asthma, the flu and pink eye. It is not intended to replace your general practitioner. Even if you use the app regularly, you should still have a personal doctor who can perform annual exams and provide in-person treatments.
HealthTap: User Reviews
HealthTap is a Palo Alto-based company founded in 2010. The app has been covered by several national magazines and newspapers.
How Does HealthTap Work?
You need to create a personal account before you can start using the HealthTap app. The account will require you to answer some basic questions about your medical history and current health status. Once you complete the registration process, you can use the app quickly at any time.
If you have the free version of the HealthTap app, then you only need to ask your question and wait for an answer. It’s a simple exchange that only takes a few minutes.
If you want to meet with a doctor online, then you need to describe your symptoms and make an appointment. (This usually only takes a few minutes.) When the doctor comes online, he or she will try to diagnose your condition and make a personalized health plan that will make you well. If you require prescription medications, then your doctor can send a request to a pharmacy near you.
What Makes HealthTap Stand Out?
The most exciting thing about HealthTap is that it doesn’t charge you any money to ask general health questions. Once you create an account, you can submit questions without paying anything. You should receive a response quickly.
HealthTap also stands out for taking a lead in the healthcare app industry. The company has conducted numerous surveys to learn more about the services that patients want. It also works with doctors across the country to improve its platform continually.
HealthTap’s HIPAA-compliant technology keeps you secure when you text or video chat with a doctor. The company has put a lot of work into making sure that it follows government guidelines carefully.
Common Reviews of HealthTap
A lot of people like the HealthTap app because they can get basic medical information for free. Those who pay for the additional services say that they enjoy having quick access to a medical professional without going to an emergency room or urgent care center. Patients routinely describe the doctors as knowledgeable, courteous and professional.
Negative reviews of HealthTap usually come from people who don’t want to pay the $99 per month subscription fee. Many complain that $99 is higher than their co-pays, so they might as well see a doctor in person.
Other negative reviews usually come from people who use the free version of the app and don’t feel that they got adequate answers to their questions. Unfortunately, the free version of HealthTap will never compare to the paid version. If you expect too much from the free option, then you may feel disappointed.
Is HealthTap for me?
HealthTap is probably a good option for you if you prefer using an online service instead of visiting your doctor, ER or urgent care center. The subscription model makes it especially useful for parents with several children because they can get their concerns addressed without spending money on co-pays.
If you want to find a more convenient, affordable approach to healthcare, then you should consider using HealthTap. You can try the free version before paying for full access to the app’s services.