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- The Good
- Focuses on home services
- Handles light chores like furniture assembly, painting, etc.
- Provides quick scheduling and fast service
- The Bad
- Limited list of service offerings
Often, when you’re looking at home services listings, the service categories can seem endless. That’s not the case with Handy. This highly focused, niche home services company only focuses on cleaning, light handyman services and easy (but often time-consuming) items on your to-do list.
There’s no charge to use the Handy matchmaking service, which helps you find local professionals to handle all of your chores around the house. Service fees can vary dramatically, depending on the rate offered by a specific provider. There are several tiers based on professional service ratings, so you pay more for higher-rated providers. That means you’ll want to shop carefully to find someone who is both reliable and affordable.
- Top Services
- Hanging Pictures
- Furniture Assembly
- Interior Painting
- TV Mounting
- Moving Assistance
Where Handy really excels is in the details. All of those small chores you keep putting off you can now leave to a Handy professional. You wouldn’t want to pay a contractor’s rate to come in and hang your pictures, but with Handy, you don’t have to. Instead, you can tick off all of those annoying little tasks that can eat a lot of time. Want to paint a room, start packing or finish your spring cleaning? Handy is perfect for these types of jobs.
- Screening Process
- Advanced screening
- Background checks
When a professional cleaner or handyman signs up to work with Handy, they go through a prescreening and background check. This helps ensure you’re not dealing with someone who may have a criminal record or present a potential problem. After all, you’re inviting them into your home, and you want peace of mind. With Handy, a background check helps give you that surety.
Customer service is a top priority at Handy, and the Handy Happiness Guarantee helps ensure you will be satisfied with your experience. If you aren’t satisfied — no worries. Handy will send out a different service provider for your next service, all at no extra charge. Plus, every Handy booking is insured, so you’re covered in case something gets damaged.
Most Handy support requests are handled via email. That means you might have to wait a little bit to get a resolution, but Handy works to answer support tickets within minutes. You don’t wait for days, only to go back and forth on the issue. Instead, with a fast turnaround time on emails, support is quick and relatively seamless.
Handy: User Reviews
How Does Handy Work?
Handy offers an extensive network of professionals to handle all your household needs. From leaking faucets to dirty dishes, skilled professionals do it all. Using Handy is quick and seamless. You can schedule a service call quickly to handle anything you need. You fill in a form that details the size and scope of the job. Within minutes, a Handy professional will contact you to discuss fees and scheduling. It’s that simple.
You can look at the ratings for every Handy professional and find the one who best fits your needs. Just remember, Handy separates out handyman services from cleaning, so don’t expect your cleaner to replace an outlet.
Once you’ve made contact with several workers, you can easily sort by price and confirm a time for service. Handy will give you an estimated amount of time needed to complete service, based on the size of your home. For example, if your home has three bedrooms and two bathrooms, Handy recommends a 4.5-hour time frame. The shortest time frame usually recommended is 3 hours, but additional space doesn’t add as much time as you might expect.
A service like Choice Home Warranty can insure some of your home items and help you find home professionals when those items need to be fixed.
What Makes Handy Stand Out?
There are lots of cleaning services, many offering monthly contracts. There are also plenty of handymen offering work by the hour or by the job. What makes Handy so incredible is the combination of both services through a single platform and the streamlined approach. Because Handy focuses solely on these two basic categories of service, you get highly experienced professionals in each.
Another option that makes Handy so exceptional is the ability to work with the same person again and again. Why go through the hassle of finding another cleaner who does windows the way you like them? With Handy, you can just schedule the same person to come out on a schedule. You get all the benefits of a routine cleaning contract without the commitment. Every job is singular, but with history-tracking, you can always re-book.
The Handy Happiness Guarantee is another big bonus to working with this home services company. Very few other home services companies offer any sort of guarantee, and even when they do, it usually only covers damage or job incompletion. With Handy, the guarantee covers your satisfaction. If the job isn’t done well, you can get a revisit from a different professional, at no extra charge. That’s a real guarantee.
Common Reviews of Handy
Handy is relatively new to the home services market. It started in New York in 2012, and rapidly expanded. With more than three million completed bookings under its belt, it probably comes as no surprise that there are plenty of negative reviews out there. Some of them come from disgruntled cleaners and others from dissatisfied customers. A missed appointment or poor experience with a single contractor can often lead to a one-star review. However, if you look at individuals on the Handy marketplace, you’ll notice that the average rating is 4.5-stars.
Ultimately, no company can always deliver a 100 percent satisfactory experience. What Handy does deliver is an affordable service and easy scheduling. You might have some pain points as you cycle through a few professionals to find one who works well in your home, but once you do, you’re likely to join a host of others who rate the service highly.
Is Handy for Me?
Does your to-do list keep getting longer? When you’ve got an ever-growing laundry list of household chores and not enough hours in the week to get them done, Handy is the type of service you need. You can get help with:
- Cleaning the toilet
- Folding the laundry
- Mowing the lawn
- Washing windows
- Small maintenance tasks
- And much more
When you’re busy, keeping up with the endless round of cleaning and maintenance tasks that go into maintaining your home can be impossible. Handy takes some of that off your plate. You’ll still need to cook dinner, but at least you can avoid the clean-up afterwards. Plus, you can get as much or as little cleaning as you need. For example, if you’ve got guests coming and just need those rooms freshened and made ready, schedule a one-time service. You don’t need to pay for the whole house when all you need cleaned is a few rooms.
If you want regular cleaning service, that’s also available. And you don’t need to stock the cleaning supplies. Handy professionals bring their own, so all you need to do is let them in and go over your chore list.