- The Good
- Environmental-friendly hosting
- No upsells
- 30-day money back guarantee
- 24/7 tech support
- The Bad
- Below average page loading time
- Higher prices
GreenGeeks may not be as big as some of their competitors, like GoDaddy or Bluehost, but they still offer a quality product with excellent customer service that is available any time. Once you start working with GreenGeeks, you won’t have to worry about them always trying to upsell you, which is a refreshing change. Instead, with GreenGeeks, what you see if what you get … for the most part.
- Shared hosting
- VPS hosting
- $39.95/month to $159.95/month
- Reseller hosting
- $19.95/month to $99.95/month
What’s unique about GreenGeeks Web Hosting is that they offer one hosting plan for a standard website as opposed to their competitors, like GoDaddy and InMotion, who offer, on average, two or more different hosting packages. However, like most other web hosting companies, you can typically get this service for a much lower introductory rate for a specified amount of time. After that time is up, your price reverts to the standard price – $9.95/month. As for their VPS packages, the prices are standard. The reseller website plans are also affordable and scalable, the latter being an option that most competitors do not offer.
- Unlimited domains on one account
- Secure IMAP/POP3 email accounts
- Unlimited SSD web space & data transfer
- Free marketing and SEO tools
- Free domain name transfer and registration
- Free website builders and templates
- 1-click option for buying apps
- E-commerce PrestaShop, Magento or ZenCart
- Secure your shop with PCI Compliant Hosting
GreenGeeks offers a lot of free features with your web hosting account as long as you remain a customer. For example, if you take advantage of the 30-day money back guarantee, you will only be refunded for the web hosting cost after the cost of the domain name has been deducted from the total. On the other hand, GreenGeeks offers excellent options for e-commerce websites that are secure and professional with easy-to-use 1-click options and more.
- Response Time
- 934 ms
GreenGeeks stands behind their claim of a 99.9% uptime. In fact, the figures for 2017 are already excellent: January saw a 100% uptime average, while February saw 99.99%, March saw 99.98%, April saw 100%, and May saw a 99.61% uptime average. For response times, however, they fall below the industry standard by about 19 percent.
- Advanced Features
- Solid State Drive RAID-10 Storage Array's
- Built-in Caching
- Apps like WordPress, Joomla, Drupal and over 150 more
The advanced features that GreenGeeks offers stand up to the competition. It offers advanced features that are easy to install and easy to use. Their C-Panel is designed for the average person to build a website. However, they offer more options for professional website creators.
- Telephone support
- Live chat
- Email support
GreenGeeks makes it easy for customers to get in contact with them. They are available for live chat 24/7. They offer two telephone numbers to reach them by phone, however, they are not available by phone 24/7. Their phone hours are Monday through Friday from 9 am to 12 am EST. On Saturdays and Sundays, their hours are 9 am to 8 pm EST. Another way to reach them is by email; they have one for sales, support, billing, affiliates team, and abuse. They advertise a wait time of only 15 to 20 minutes for a response to your email inquiry.
GreenGeeks: User Reviews
GreenGeeks has a lot of positive things going for it; it runs on renewable energy, it offers unlimited traffic, you get a free domain name, and they run free nightly backups, to name just a few. They boast 100% customer satisfaction and are ranked 4.2 out of 5 by WholsHostingThis users. They are a conscious company who focuses on their customers’ happiness.
How Does GreenGeeks Hosting Work?
To use GreenGeeks as your website host, simply choose what plan is right for you; the standard one at $9.95/month for a small business website or WordPress blog, a reseller plan, or a VPS plan. Then follow the prompts. Once you pay, you can start building your website using GreenGeek’s website building tools and templates. Once that is done, you can start taking advantage of their free marketing and SEO tools to get your website out there in the public eye.
What Makes GreenGeeks Hosting Stand Out?
GreenGeeks name isn’t by accident. That’s because GreenGeeks is actually a green company. Their niche in the green industry is pretty simple: they use wind energy to power your website… sort of. The way it works is they purchase “3 times the wind energy credits” to compensate for the energy it takes to keep your website running. To break it down even further, in the nine years GreenGeeks has been in business, they have had over 350,000 customers, hosted over 3 million websites, and replaced, on average, 615,000 kwh of wind energy each year. Besides being green, GreenGeeks is affordable, and they make it so easy to choose a plan since there is only one, unless you need a VPS or reseller hosting plan.
Common Reviews of GreenGeeks Hosting
GreenGeeks is a company that gets a lot of five stars in their reviews. Customers tend to be very happy with their customer service. Considering they are a smaller company who cares about the environment, this isn’t surprising.
There are also a lot of exemplary reviews from webmasters, which speaks a lot about the quality of what GreenGeeks has to offer. According to one webmaster, “I don’t need support very often, but when I do, they are always right there, 24 hours a day, on a live chat window. This was the one thing that tipped the balance toward choosing GreenGeeks over all the others.”
Another webmaster customer left this review: “Uptime has been excellent. I have not been aware of a single outage in over a year. Any outages that may have occurred would have been very brief not to attract (the) attention of myself or any of my clients.”
Not all of the reviews were 5 stars, however. There were some 3 star reviews that complained of hidden costs, inability to cancel subscriptions, and long response times in solving issues. However, the positive reviews outnumbered the negative ones.
Is GreenGeeks Web Hosting for me?
With so many web hosting companies on the market, the choice can become overwhelming. For that reason, start by asking yourself some questions to narrow down exactly what you need out of a web hosting company.
- How many websites do I plan to host?
- Do I have a green company? Will using a hosting company that is green improve my reputation?
- What is my hosting budget? Monthly? Yearly?
- What is most important to me for a web hosting company? Price? Reputation? Upload times? A company that gives back?
- Do I need a standard hosting plan or a VPS hosting plan?
- Am I ready to make a commitment or would I rather pay month-to-month when trying out a new hosting company?
If your company is green, it makes perfect sense to use a hosting company that is also green. This will only help to solidify your reputation and your brand. Even if your company is not green, using GreenGeeks is an excellent way to reduce your own carbon footprint.
With GreenGeeks, beginners will find it easy to build and manage a new website. The website builder tools are straightforward, and there are many templates to choose from, so you are sure to find the right one for your website.
If you’re a webmaster who handles multiple websites for clients, GreenGeeks is an excellent choice, especially considering their uptime is excellent. The place where you need to compromise is page load times because they fall short of what you can get from competitors. Again, it comes down to what is most important to you as web owner or webmaster: faster response times or a green company with an outstanding reputation for customer service.
When it comes to customer service, you can expect the best with GreenGeeks. They have at least two or more ways to reach them at all times and are considered friendly and helpful by customers. If excellent customer service falls at the top of your list, GreenGeeks guarantees they will deliver just that.