iPage Review

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iPage is designed for the budget-conscious website owner. They have offices in six worldwide locations, which makes them appealing to international clients, although their toll free number is only free in the United States. Overall, iPage is a web hosting company that has a lot going for it — a low price, around-the-clock customer service and lots of free features like SEO and marketing help.

How Does iPage Hosting Work?

It’s easy to sign up with iPage and start building your website using all of their amazing free features. Chances are, you are one of the many who will start by selecting iPage’s unique all-in-one web hosting plan. Simply click on the “Sign Up Now” button and follow the prompts. Once you submit payment, you can start building your site. If you need a dedicated server or VPS, scroll to the bottom of any page and on the footer menu in the first column you will see “VPS Hosting” and “Dedicated Hosting.” Click the one you need, choose a plan and then follow the prompts.

What Makes iPage Hosting Stand Out?

The upfront low introductory price is what really makes iPage stand out among the competition. It’s their best marketing ploy, and since they are so upfront about it actually being an introductory rate, customers appreciate the honesty.

Common Reviews of iPage Hosting

Of 419 reviews on the website WhoIsHostingThis?, iPage received four out of five stars. The scoring was based on iPage support, features, uptime and value. Most of the reviews were positive. This one seems to sum up how most customers feel about iPage: “Their prices are very good, their services match or beat what other hosting companies offer and they seem to never have any down time, at least none that has ever affected me. I recommend them to anyone looking for great hosting at a reasonable price.”

Another review states, “iPage support is second to none. I am not an expert at web design and I have had many questions. iPage support answers in a timely manner, has capable and friendly staff, and always takes the time to help me understand the solution! iPage is perfect for everyone from the novice to the experienced. I recommend them for your web page hosting and design.”

Of course, iPage can’t please everyone. There were some negative comments scattered among the reviews, such as not being able to get support from Australia to displeasure about no longer being able to submit support tickets. Other reviews focused on iPage having a slow server, the lack of a c-panel and long wait times for phone assistance.

Is iPage Web Hosting for Me?

When you own a website, you want it to work all of the time and you want excellent customer service in case it doesn’t. While iPage doesn’t score the best numbers when it comes to uptimes and load times, that doesn’t seem to be an issue with most customers. Aside from that, the low introductory rate that iPage Web Hosting offers is dirt cheap as long as you’re willing to make a long-term commitment. However, their price of $7.99 a month after that is on par with their competitors. These are some of the things to think about when considering iPage as your web hosting partner, especially if you want to commit to a three-year plan. Other questions you can ask yourself include:

  • Are slower loading web pages worth the low introductory price?
  • Does it matter that iPage doesn’t have a c-panel?
  • Am I willing to try iPage at a low price for three years considering they offer a 30-day money back guarantee?
  • What kind of experience do I want to have with my web hosting company?

If you’re a beginner or not savvy with building websites, iPage is good a good match. Their all-in-one plan makes it easy to get started and, with their low introductory price, new and/or small business owners can afford the hosting expense. Building a website with iPage Web Hosting is easy and fun. You don’t have to learn to use an overwhelming c-panel, and if you run into any problems, you can access their support via live chat or the phone.

For e-commerce customers, you really can’t go wrong with opening a new store and paying a low rate for the first three years. If you’re thinking of hosting with a company like Shopify, for example, where you can expect to pay, at the very least,  $29.99 a month, then the money you will save with iPage is significant.

Website owners who have sites that focus on just a few pages, like a doctor’s office, for example, may not put uptime and load times at the top of their “must have” list. But what about customers whose websites focus on content, content and more content? Or those who have hundreds or thousands of products to sell? These websites owners may fare better with a more reliable web hosting company with numbers that exceed the average. The same goes for webmasters who manage multiple websites for various clients. Sometimes you just can’t put a price on speed when it comes to internet sales and ad revenue.

When it comes to customer service, iPage certainly make themselves available. You can reach them anytime of day and their number is free for people residing in the United States. While the live chat is also available 24/7, a plus for international customers, the removal of support tickets has been a complaint. Otherwise, their customer support seems to be excellent.

About the Author

Jeff Hindenach

Jeff Hindenach is the co-founder of Versus Reviews. He graduated from Bowling Green State University with a Bachelor's Degree in Journalism. He has a long history of journalism, with a background writing for newspapers such as the San Jose Mercury News and San Francisco Examiner, as well as writing for The Huffington Post, New York Times, Business Insider, CNBC, Newsday and The Street. He believes in giving readers the tools they need to get out of debt.