- The Good
- Low, simple pricing
- 24/7 support
- Many free features
- The Bad
- Low uptime when compared to competitors
- Slower page loading times when compared to competitors
When it comes to web hosting, iPage offers a straightforward approach: one low price plan for a standard website with lots of free features to set you up for success. As a smaller company than some of the big names like GoDaddy, they put a lot of focus into customer service, something website owners find invaluable.
- All-in-one plan
- VPS hosting
- Dedicated server
While the all-in-one price might seem high, iPage typically offers a low price, usually $1.99/month, as an “introductory offer.” This offer is among the cheapest out there, but there is a catch: you need to lock in for three years to get that rate. After the three years are up, you pay $7.99/month, which is average when it comes to web hosting. Their prices for VPS and dedicated servers, on average, are higher than most competitors.
- Unlimited disk space
- SEO marketing tools
- Unlimited domain names allowed
- Free domain for one year
- Designing and building tools
- Free online store and PayPal integration
- 24/7 network monitoring
- 30-day money back guarantee
- Customizable unlimited email addresses
- WordPress friendly
If you’re ready to design your own website, iPage has all the tools you need. Whether you plan to write a blog, sell your latest invention or provide a service, iPage offers everything you need to meet your goals. They also offer a 30-day money back guarantee for those who aren’t very good with upfront commitment.
- Response Time
- 864 ms
The one place iPage lags behind the competition is in performance. While other hosting companies can boast a 99.99% uptime and killer response times, iPage falls short — but not all of the time. These numbers are only averages. Take, for example, the first four months of 2017: iPage scored 99.99% in January, 99.98% in February, 99.96% in March and 100% in April. As for load times, iPage is 48% slower than the competition. Consumers need to take this into consideration when choosing a web hosting company.
- Advanced Features
- FTP manager
- PERL support
- Access logs and error logs
- MIME types
- Website backup software
iPage offers advanced features that most other major web hosts provide, including advanced programming languages. These features are easy to install and easy to use. They can be used by newbies and seasoned website builders alike.
- 24/7 telephone support (free to U.S. customers)
- 24/7 live chat
- Help center
If you’re a night owl, you’re in luck because iPage Web Hosting is up at 3 a.m., too. With support via phone or live chat, you can reach them to fix issues anytime of day. They also have a handy help center where you can browse hundreds of useful articles, read their user guide, or fill out a contact form for a sales inquiry or leave feedback/suggestions.
iPage: User Reviews
iPage is designed for the budget-conscious website owner. They have offices in six worldwide locations, which makes them appealing to international clients, although their toll free number is only free in the United States. Overall, iPage is a web hosting company that has a lot going for it — a low price, around-the-clock customer service and lots of free features like SEO and marketing help.
How Does iPage Hosting Work?
It’s easy to sign up with iPage and start building your website using all of their amazing free features. Chances are, you are one of the many who will start by selecting iPage’s unique all-in-one web hosting plan. Simply click on the “Sign Up Now” button and follow the prompts. Once you submit payment, you can start building your site. If you need a dedicated server or VPS, scroll to the bottom of any page and on the footer menu in the first column you will see “VPS Hosting” and “Dedicated Hosting.” Click the one you need, choose a plan and then follow the prompts.
What Makes iPage Hosting Stand Out?
The upfront low introductory price is what really makes iPage stand out among the competition. It’s their best marketing ploy, and since they are so upfront about it actually being an introductory rate, customers appreciate the honesty.
Common Reviews of iPage Hosting
Of 419 reviews on the website WhoIsHostingThis?, iPage received four out of five stars. The scoring was based on iPage support, features, uptime and value. Most of the reviews were positive. This one seems to sum up how most customers feel about iPage: “Their prices are very good, their services match or beat what other hosting companies offer and they seem to never have any down time, at least none that has ever affected me. I recommend them to anyone looking for great hosting at a reasonable price.”
Another review states, “iPage support is second to none. I am not an expert at web design and I have had many questions. iPage support answers in a timely manner, has capable and friendly staff, and always takes the time to help me understand the solution! iPage is perfect for everyone from the novice to the experienced. I recommend them for your web page hosting and design.”
Of course, iPage can’t please everyone. There were some negative comments scattered among the reviews, such as not being able to get support from Australia to displeasure about no longer being able to submit support tickets. Other reviews focused on iPage having a slow server, the lack of a c-panel and long wait times for phone assistance.
Is iPage Web Hosting for Me?
When you own a website, you want it to work all of the time and you want excellent customer service in case it doesn’t. While iPage doesn’t score the best numbers when it comes to uptimes and load times, that doesn’t seem to be an issue with most customers. Aside from that, the low introductory rate that iPage Web Hosting offers is dirt cheap as long as you’re willing to make a long-term commitment. However, their price of $7.99 a month after that is on par with their competitors. These are some of the things to think about when considering iPage as your web hosting partner, especially if you want to commit to a three-year plan. Other questions you can ask yourself include:
- Are slower loading web pages worth the low introductory price?
- Does it matter that iPage doesn’t have a c-panel?
- Am I willing to try iPage at a low price for three years considering they offer a 30-day money back guarantee?
- What kind of experience do I want to have with my web hosting company?
If you’re a beginner or not savvy with building websites, iPage is good a good match. Their all-in-one plan makes it easy to get started and, with their low introductory price, new and/or small business owners can afford the hosting expense. Building a website with iPage Web Hosting is easy and fun. You don’t have to learn to use an overwhelming c-panel, and if you run into any problems, you can access their support via live chat or the phone.
For e-commerce customers, you really can’t go wrong with opening a new store and paying a low rate for the first three years. If you’re thinking of hosting with a company like Shopify, for example, where you can expect to pay, at the very least, $29.99 a month, then the money you will save with iPage is significant.
Website owners who have sites that focus on just a few pages, like a doctor’s office, for example, may not put uptime and load times at the top of their “must have” list. But what about customers whose websites focus on content, content and more content? Or those who have hundreds or thousands of products to sell? These websites owners may fare better with a more reliable web hosting company with numbers that exceed the average. The same goes for webmasters who manage multiple websites for various clients. Sometimes you just can’t put a price on speed when it comes to internet sales and ad revenue.
When it comes to customer service, iPage certainly make themselves available. You can reach them anytime of day and their number is free for people residing in the United States. While the live chat is also available 24/7, a plus for international customers, the removal of support tickets has been a complaint. Otherwise, their customer support seems to be excellent.