HealthTap Versus Amwell
Note: We receive a commission for purchases made through the links on this site. Our sponsors, however, do not influence our editorial content in any way.
- The Good
- Video visits
- Access to medical doctors
- Text chats
- HIPAA-compliant technology
- Prescriptions
- Lab test results
- The Bad
- More expensive than many medical apps
- Requires monthly subscription
HealthTap uses HIPAA-compliant technology to give you access to certified medical doctors via text or video. The doctors can also write prescriptions and explain lab results for you. Unfortunately, some people find that the video visits cost too much for them to afford.
- The Good
- Choose a doctor certified to work in your state
- Video visits
- Mental and behavioral health services
- The Bad
- Price is higher than some medical apps
The Amwell app gives you access to a range of medical services. It also has doctors trained to treat mental and behavioral health issues. The app does, however, have a slightly higher price than many of its competitors.
- Cost
- Free to download
HealthTap will answer basic healthcare questions for free, which makes it a great resource for people who don’t need to meet with doctors. On the other hand, you have to sign up for a $99 monthly subscription if you want to access your doctor via video. This can make the app expensive for infrequent users. Some insurance policies will pay a portion of the cost, so contact your insurance provider for more information.
- Free for basic services
- $99 per month for doctor video visits
- Cost
- Free to download
Although the app is free to download, Amwell charges different prices depending on what services you need. Make sure you talk to your human resources department and health insurance provider before you use Amwell. You may find that your employer or health insurance policy qualifies you for discounted rates for urgent care, online therapy and psychiatric visits.
- $59 for urgent care
- $95 for online therapy
- $200 for initial psychiatry visit ($90 for follow-up visits)
- Features
- HIPAA-compliant
- Video visits
- Text-based communication
- iOS and Android
HealthTap makes versions of its app for iOS and Android devices. You can consult a doctor via video or text. The HIPAA-compliant technology keeps your private information secure.
- Features
- Video visits
- Prescriptions
- Personalized health plans
- Local medical professionals
Amwell allows people to see a doctor of their choice by video. Amwell offers access to U.S. board-certified doctors, psychotherapists, and registered dietitians. This app can be accessed from a variety of mobile devices – including smartphones and tablets – or a desktop computer.
- Conditions for Treatment
- Asthma
- Flu
- Pink eye
- Bronchitis
- Stomach flu
The doctors working for HealthTap can offer advice on a wide range of common ailments like asthma, the flu and pink eye. It is not intended to replace your general practitioner. Even if you use the app regularly, you should still have a personal doctor who can perform annual exams and provide in-person treatments.
- Conditions for Treatment
- Flu
- Pink eye
- Rashes
- Migraines
- Asthma
- Depression and anxiety
The medical professionals at Amwell can treat most of the conditions that would usually force you to visit an urgent care center or emergency room. These conditions include common ailments like the fly, pink eye and asthma. Amwell also provides mental and behavioral health treatments for a diverse range of conditions like depression, bipolar disorder, anxiety and anorexia.
- Available Providers
- Medical doctors
HealthTap only works with medical doctors, so you should get accurate information when you ask questions.
- Available Providers
- Medical doctors
- Mental health counselors
- Psychiatrists
Amwell can connect you with medical doctors, mental health counselors, psychiatrists and other medical professionals qualified to treat your condition. The app lets you choose which professional you see, so you get to choose a person who makes you feel comfortable.
HealthTap: User Reviews
Amwell: User Reviews
HealthTap: Comments
Amwell: Comments
I tried to use this service twice last week and both providers refused to treat me and said to see my own doctor. If I could have I would have. I have used this app before and had no problems. I used different app that took care of my needs. Neither provider could telll me why they would not treat me. I was diagosed with sinusitis/bronchitis, which is what I told the provider. This is a service provided by my insurance company. I did report this to my insurance company. I have used amwell twice before and never had any problems. Some of the things in my records were as if they examined me and they didn’t. They talked to me for 2 minutes and the second time I called and the provider would not treat me, I was irritated I admit, because they couldn’t/wouldn’t tell my WHY they would not treat me. Your service indicates this is a good idea to use this service if you did not want to go to the Urgent Care.
Needless to say, I give your services, which have been described as a a option to use, NO Stars.
Leave a Comment
HealthTap is a Palo Alto-based company founded in 2010. The app has been covered by several national magazines and newspapers.
How Does HealthTap Work?
You need to create a personal account before you can start using the HealthTap app. The account will require you to answer some basic questions about your medical history and current health status. Once you complete the registration process, you can use the app quickly at any time.
If you have the free version of the HealthTap app, then you only need to ask your question and wait for an answer. It’s a simple exchange that only takes a few minutes.
If you want to meet with a doctor online, then you need to describe your symptoms and make an appointment. (This usually only takes a few minutes.) When the doctor comes online, he or she will try to diagnose your condition and make a personalized health plan that will make you well. If you require prescription medications, then your doctor can send a request to a pharmacy near you.
What Makes HealthTap Stand Out?
The most exciting thing about HealthTap is that it doesn’t charge you any money to ask general health questions. Once you create an account, you can submit questions without paying anything. You should receive a response quickly.
HealthTap also stands out for taking a lead in the healthcare app industry. The company has conducted numerous surveys to learn more about the services that patients want. It also works with doctors across the country to improve its platform continually.
HealthTap’s HIPAA-compliant technology keeps you secure when you text or video chat with a doctor. The company has put a lot of work into making sure that it follows government guidelines carefully.
Common Reviews of HealthTap
A lot of people like the HealthTap app because they can get basic medical information for free. Those who pay for the additional services say that they enjoy having quick access to a medical professional without going to an emergency room or urgent care center. Patients routinely describe the doctors as knowledgeable, courteous and professional.
Negative reviews of HealthTap usually come from people who don’t want to pay the $99 per month subscription fee. Many complain that $99 is higher than their co-pays, so they might as well see a doctor in person.
Other negative reviews usually come from people who use the free version of the app and don’t feel that they got adequate answers to their questions. Unfortunately, the free version of HealthTap will never compare to the paid version. If you expect too much from the free option, then you may feel disappointed.
Is HealthTap for me?
HealthTap is probably a good option for you if you prefer using an online service instead of visiting your doctor, ER or urgent care center. The subscription model makes it especially useful for parents with several children because they can get their concerns addressed without spending money on co-pays.
If you want to find a more convenient, affordable approach to healthcare, then you should consider using HealthTap. You can try the free version before paying for full access to the app’s services.
Amwell was founded in 2013, so it’s one of the more recent medical apps. Despite how new it is, the Amwell app has been downloaded more than 1 million times. It has been noted as an outstanding medical app by several authorities.
How Does Amwell Work?
Amwell tries to make it quick and convenient for you to get treatment from a medical professional certified to work in your state. When you make an account, you provide some basic information about yourself and your medical history. All of your information gets stored securely so you and your doctor can access it at any time.
Once you make your personal account, you get to see a list of medical professionals working in your state. Each doctor’s listing includes the person’s experience. Listings even include reviews written by other patients. Having feedback from other patients makes it easier to choose a doctor who will fit your needs.
Finally, you schedule an appointment to speak with your doctor. You can see your doctor at any time of the day or night since Amwell is open 24 hours a day, seven days a week.
You connect with your doctor via the Amwell app on your smartphone or tablet. The app uses high-quality streaming video to create a personalized experience. Following your conversation with the doctor, you will receive a personalized health plan that tells you how to treat the condition affecting you. If your plan requires medication, then the doctor will send a prescription request to your pharmacy.
Amwell is intended to help you get medical services when you need them quickly. You should still have a general practitioner who can see you for comprehensive services and annual exams.
What Makes Amwell Stand Out?
Amwell stands out for giving patients access to so much information about the company’s doctors. Few medical apps post reviews to help users decide which doctors they want to use.
Amwell also leads the way in helping patients receive treatments for mental and behavioral health issues. Not many companies have invested in psychiatric services. Given the large number of people who don’t have immediate access to psychiatrists and counselors, it makes sense for Amwell to provide this service. Unfortunately, few medical apps do.
Common Reviews of Amwell
Amwell has thousands of satisfied patients who prefer using the app instead of visiting an emergency room or urgent care center. Most patients praise the app for its seamless video streaming and wide range of services. Patients also like that they can choose their own doctors instead of getting assigned randomly to someone.
Some people complain that Amwell’s higher price makes it difficult for them to take advantage of its services. Check out how Amwell compares with the cost of other medical apps here. Other negative reviews say that a remote experience cannot replace visiting a doctor in person. Of course, Amwell isn’t supposed to replace your general practitioner. It’s supposed to give you medical help when you need it quickly.
Is Amwell for me?
Amwell is a good option for people who need medical attention for common issues like flu symptoms, strep throat and pink eye. If you don’t want to spend time and money at the ER, then you should consider using Amwell for a faster, more affordable experience.
Amwell also has good options for people living with mental and behavioral health issues. If you don’t, or can’t, see a counselor in person, then the Amwell app is one of your best treatment options.
No comments yet.