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- The Good
- Choose a doctor certified to work in your state
- Video visits
- Mental and behavioral health services
- The Bad
- Price is higher than some medical apps
The Amwell app gives you access to a range of medical services. It also has doctors trained to treat mental and behavioral health issues. The app does, however, have a slightly higher price than many of its competitors.
- Free to download
Although the app is free to download, Amwell charges different prices depending on what services you need. Make sure you talk to your human resources department and health insurance provider before you use Amwell. You may find that your employer or health insurance policy qualifies you for discounted rates for urgent care, online therapy and psychiatric visits.
- $59 for urgent care
- $95 for online therapy
- $200 for initial psychiatry visit ($90 for follow-up visits)
- Video visits
- Personalized health plans
- Local medical professionals
Amwell allows people to see a doctor of their choice by video. Amwell offers access to U.S. board-certified doctors, psychotherapists, and registered dietitians. This app can be accessed from a variety of mobile devices – including smartphones and tablets – or a desktop computer.
- Conditions for Treatment
- Pink eye
- Depression and anxiety
The medical professionals at Amwell can treat most of the conditions that would usually force you to visit an urgent care center or emergency room. These conditions include common ailments like the fly, pink eye and asthma. Amwell also provides mental and behavioral health treatments for a diverse range of conditions like depression, bipolar disorder, anxiety and anorexia.
- Available Providers
- Medical doctors
- Mental health counselors
Amwell can connect you with medical doctors, mental health counselors, psychiatrists and other medical professionals qualified to treat your condition. The app lets you choose which professional you see, so you get to choose a person who makes you feel comfortable.
Amwell: User Reviews
Amwell was founded in 2013, so it’s one of the more recent medical apps. Despite how new it is, the Amwell app has been downloaded more than 1 million times. It has been noted as an outstanding medical app by several authorities.
How Does Amwell Work?
Amwell tries to make it quick and convenient for you to get treatment from a medical professional certified to work in your state. When you make an account, you provide some basic information about yourself and your medical history. All of your information gets stored securely so you and your doctor can access it at any time.
Once you make your personal account, you get to see a list of medical professionals working in your state. Each doctor’s listing includes the person’s experience. Listings even include reviews written by other patients. Having feedback from other patients makes it easier to choose a doctor who will fit your needs.
Finally, you schedule an appointment to speak with your doctor. You can see your doctor at any time of the day or night since Amwell is open 24 hours a day, seven days a week.
You connect with your doctor via the Amwell app on your smartphone or tablet. The app uses high-quality streaming video to create a personalized experience. Following your conversation with the doctor, you will receive a personalized health plan that tells you how to treat the condition affecting you. If your plan requires medication, then the doctor will send a prescription request to your pharmacy.
Amwell is intended to help you get medical services when you need them quickly. You should still have a general practitioner who can see you for comprehensive services and annual exams.
What Makes Amwell Stand Out?
Amwell stands out for giving patients access to so much information about the company’s doctors. Few medical apps post reviews to help users decide which doctors they want to use.
Amwell also leads the way in helping patients receive treatments for mental and behavioral health issues. Not many companies have invested in psychiatric services. Given the large number of people who don’t have immediate access to psychiatrists and counselors, it makes sense for Amwell to provide this service. Unfortunately, few medical apps do.
Common Reviews of Amwell
Amwell has thousands of satisfied patients who prefer using the app instead of visiting an emergency room or urgent care center. Most patients praise the app for its seamless video streaming and wide range of services. Patients also like that they can choose their own doctors instead of getting assigned randomly to someone.
Some people complain that Amwell’s higher price makes it difficult for them to take advantage of its services. Check out how Amwell compares with the cost of other medical apps here. Other negative reviews say that a remote experience cannot replace visiting a doctor in person. Of course, Amwell isn’t supposed to replace your general practitioner. It’s supposed to give you medical help when you need it quickly.
Is Amwell for me?
Amwell is a good option for people who need medical attention for common issues like flu symptoms, strep throat and pink eye. If you don’t want to spend time and money at the ER, then you should consider using Amwell for a faster, more affordable experience.
Amwell also has good options for people living with mental and behavioral health issues. If you don’t, or can’t, see a counselor in person, then the Amwell app is one of your best treatment options.