DoorDash Versus UberEats
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Is Ubereats better than Doordash? This might be a common question that comes to mind as dinner time approaches. As technology continues to advance, meal order apps have become more popular than ever. When you’re ordering your next meal, do you prefer to use Ubereats or Doordash? Learn which app has better prices, user interface, and most importantly, the best menu. Maybe you’ll find a new favorite food delivery service! Doordash vs. Ubereats… which do you think will win?
- The Good
- Free to use
- Available throughout the U.S.
- The Bad
- Poor customer service
- Slow refunds
DoorDash is a helpful delivery app meant to cater to the needs of people who want streamlined food delivery that’s easy to use — even if you’re a first-timer. Straightforward and simple, this app is a great option for every mobile user. You can sign up and order food here.
DoorDash is simple to use, but the customer service can be lacking. While advanced food-delivery app users might find the service frustrating, it’s a good option for those who use food-delivery apps only occasionally.
Other Food Deliver Reviews
Grubhub Review
Seamless Review
Uber Eats Review
Delivery.com Review
- The Good
- Beautiful user interface
- Simple food-tracking functionality, similar to the Uber ride-sharing app
- The Bad
- UberEats charges a delivery fee
- No built-in tip percentage
UberEats is a food-delivery app from the company that revolutionized ride-sharing. Available in all major cities throughout the U.S., UberEats offers many of the same features as its sister app, Uber. Users can access estimated delivery times, payment with PayPal, Android Pay, Apple Pay and more.
UberEats is a good service for people who order food regularly. While the delivery fee can turn some people off, the app stresses efficiency (you’ll be required to go outside to meet your driver, for example), it’s fast, accurate and easy to use.
Other Food Deliver Reviews
Grubhub Review
DoorDash Review
Seamless Review
Delivery.com Review
- Features
- Delivery tracking
- Quick reordering
- Scheduled deliveries
- No ordering minimums
DoorDash is a 102 MB app that is compatible with iOS and Android systems. It requires iOS 9.0 or later and is compatible with iPhone, iPad and iPod touch. On Android, it requires version 4.1 and up. It shares info and is available in English.
- Features
- Estimated delivery time feature
- Embedded discount codes and more
- Average order time of 35 minutes
- Cashless payment
- Ratings and reviews
- Simple total breakdown, so you can see total, delivery fee and more
UberEats is modeled on the Uber app, so it shares many of the same features.
UberEats is available on both iOS and Android systems. It requires iOS 8.0 or later and is compatible with iPhone, iPad and iPod touch. On Android, it requires Android 4.2 and up. The current version is 1.102.1 and the app has more than 5 million installs.
- Cost
- Free to download
While DoorDash is free to download and use, there are fees associated with ordering from restaurants. These fees typically include the cost of the meal, tax, a delivery fee and an optional tip, although some restaurants charge additional delivery fees on top of these standards.
- Cost
- Free to download
With every order you place on UberEats, you’ll pay a $5.99 delivery fee. The app offers in-app promotions ($10 off your first order, for example), and accepts payments via Android Pay, Apple Pay, credit cards, PayPal and more. While this app isn’t free like other food-delivery apps, it is available globally and offers more language options.
- Available Markets
- Available throughout the U.S.
DoorDash is currently available in more than 450 cities throughout the U.S., including Atlanta, Seattle, New York, Chicago, Boston and others. This is on par with other apps like Seamless and GrubHub.
- Available Markets
- UberEats is available globally
Right now, users can access UberEats throughout the U.S., as well as in Amsterdam, Auckland, Bangkok, Bogota, Brussels, Capetown, Dubai, Johannesburg, Hong Kong, Sao Paulo, Singapore, Stockholm, Taipei, Tokyo, Madrid, Milan, Moscow, Vienna and Warsaw. The app is also available in Australia, Canada, England, France and Mexico.
- Food Options
- More than 40,000 menus in various cities
- Several cuisines available
DoorDash offers access to tens of thousands of full menus throughout the U.S. Users can access photos, descriptions, prices, reviews and more from their favorite restaurants, explore new ones and access new additions on a near daily basis.
- Food Options
- Long list of restaurants
- Fast food chains
UberEats advertises that users on the app can get “anything” from Uber’s long roster of participating restaurants, fast-food establishments and more. The app makes finding food options easy by offering beautiful, scroll-through menus, descriptions, prices and more. Food arrives promptly and doesn’t have a chance to get cold or warm.
- Quality
- DoorDash gets an "A" for quality
While it’s not quite as sleek as an app like UberEATS, DoorDash has a 4+ star rating online and lots of satisfied users. The app is streamlined and simple to use, and the information about which restaurants are opened, closed or new is typically spot-on.
- Quality
- UberEats gets a "C" on the quality scale
While UberEats seems like it should be seamless, it’s plagued by many of the same issues as the original Uber app. Users complain of no customer service, incorrect orders, duplicate charges and no replacements. What’s more, the app requires you to go out to the car to meet your delivery driver and pick up your food, which many people see as dangerous.
What’s more, people who want to tip their drivers will find that there is no way to do so within the app.
DoorDash: User Reviews
UberEats: User Reviews
DoorDash: Comments
UberEats: Comments
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DoorDash is one of the most recognizable names in food delivery, and it stands out in every possible way. Streamlined, easy to use, attractive and dedicated to customer service and quality, DoorDash is a popular choice for to-your-door food delivery.
How Does DoorDash Work?
Once you download DoorDash, either through the App Store or Google Play, you’ll be asked to set your location. While you can save other locations down the road (home or office, for example), this should be the location you use most commonly. Once you’ve set your location, the app will auto-populate it as your delivery location for your next order.
Based upon your set location, the app will also display a list of available restaurants within a certain radius of you. Each listing will display a rating, estimated delivery time and delivery fee, so you can make a quick selection. If you’d prefer, you can also sort the restaurant displays according to delivery time, top-rated status and fastest delivery.
See a restaurant you like? Click the listing for a full menu. Once you’ve found an item on that menu, click for a full ingredients list and a selection of “add-ons” available with your order. You’ll also see a space to request special care with your order, such as leaving the dressing on the side of your salad.
Once you’ve selected the item you want, it will be added to a cart, where you can review it before you check out fully. The price you’ll see in the cart includes the meal prices, delivery fee, tax and service fee. If you see a service fee, be aware that it’s because the restaurant you’re ordering from isn’t paying DoorDash a commission for the delivery, and that not all orders will include service fees.
Place the order and you’ll see an estimated delivery time, and an option to track your delivery person (known as a “Dasher”) through the app.
Why People Love DoorDash
DoorDash is the ultimate in convenience. Dashers bring the food to your door and the menu options feel limitless. The app also offers convenient menu item breakdowns (ideal for people with food allergies or special preferences) and a convenient re-order feature.
The only downside is that it’s more expensive than other apps, including delivery fees and service fees, which can add as much as $10 to your food price. That doesn’t stop people from using it, though, and the app has quickly become one of the most popular in the food-delivery industry.
While UberEats has its fair share of dissatisfied users, the app itself is beautiful. Open the app to order food and you’ll be greeted by a beautiful, scrolling menu (including photos) of available dishes from your favorite restaurants, and a simple search bar that allows you to narrow your query according to restaurant or cuisine. Users love that these photos aren’t stock photos and that they actually represent a restaurant’s offerings.
Once you order food, you’ll be able to track its route to you. While UberEats doesn’t tell users which route the driver will take to reach them, it’s possible to follow the driver as they make their way along the delivery route, and access updated delivery time estimates throughout.
How Does UberEats Work?
UberEats is pretty similar to other food-delivery apps in that it allows users to open the app; search according to dish, food type or location; access full menus; and place orders (and add-ons). Once the food order has been placed, UberEats offers an Uber-like tracking method, simple interfaces, driver information and reviews.
Once the food arrives, UberEats sends the user a push notification and the user is required to go outside to receive the food from the driver. At that point, users can leave reviews for their drivers, save order information and pre-place additional orders for later delivery.
Why do People Like it?
UberEats is beautiful, sleek, easy to use and available in most major cities (and languages) throughout the world. In this sense, it’s much more accessible than other apps like GrubHub, which is only available in U.S. cities and in English.
That said, however, UberEats is plagued by customer-service issues, and it’s difficult to resolve order problems should something go wrong. It is, however, much less expensive than many local, third-party delivery services, and is generally fast and accurate.
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